Policies

All tickets at Johnson Hall are general admission.  Seating is available on a first come, first serve basis.  For most performances, the house will open for seating 30 minutes before show time.

Tickets ordered online, over the phone or at the box office are held at will-call with attendees’ names & the number of tickets.  No paper tickets are provided.

Visa, MasterCard, American Express and Discover accepted.

Senior tickets begin at age 65; youth tickets are ages 2- 17. Children under 2 are free.

Certain performance tickets are listed as All Seats pricing.  There is no discount for Seniors or Children on these performances.

Johnson Hall Opera House does not issue refunds for live events, including but not limited to: concerts, comedy shows, plays, musicals, etc. 

If the event is canceled or otherwise not fully performed, or the event is postponed and not rescheduled within 90 days of the postponement, a refund will be issued. Refund requests will be responded to within (5) business days for a first response. In order to request a refund, please submit a refund request here: https://www.eventbrite.com/attendee-refund-request/ within 45 days of the event being canceled. If you have additional questions regarding a refund, please contact our box office at 207-582-7144. If your refund request is approved, your original payment will be automatically refunded to the bank account used for your original purchase.

Free parking is available in Gardiner. Please see the map attached. Free Parking is marked in blue. Please be aware that parking on Water Street should be used as a last resort. 

PARKING MAP

Handicap Accessible Seating is available at all studio theater performances.

Unless stated in advance, all shows are suitable for all ages.  Parental guidance is suggested.

We care about our patrons and want to ensure everyone has a great time here at Johnson Hall Opera House. For the safety of our staff, crew, performers, and patrons, the following are not allowed inside Johnson Hall Opera House: backpacks, large bags, weapons of any kind, including pocket knives, and/or outside food or drink. All bags are subject to searching at any time. 

Johnson Hall donates performance vouchers to civic groups, community organizations and fund raising teams each year.  All vouchers have a 0 (zero) cash value and can only be used on regular priced performances that do not exceed $16.  (Vouchers can not be used on All Seats priced performances.)

Voucher holders must make a reservation by calling our box office at 207-582-7144

Gift Certificate can be purchased year round at our box office.  Gift certificates can be purchased for any value and can be used for all performances at Johnson Hall.

Gift Certificate holders must make a reservation by calling our box office at 207-582-7144

Interested in an event? Get your ticket now.